Q: WHAT IS THE COST TO MOVE IN?
A: WE CHARGE A $50 PER ADULT APPLICATION FEE, 1.5 MONTH'S SECURITY DEPOSIT, AND 1 MONTH'S RENT.


Q: HOW STRINGENT ARE YOU ON CREDIT AND WHAT ARE YOU LOOKING FOR IN AN APPLICANT
A: OUR APPLICATION PROCESS HAS OBJECTIVE AND SUBJECTIVE PIECES, BUT THE TWO BIGGEST ITEMS ARE CREDIT AND INCOME.  AS A GENERAL RULE WE EXPECT RENTERS TO EARN A MINIMUM SALARY OF 3x ANNUAL RENT.  AS FOR CREDIT, ITEMS ON THE REPORT ARE AS IMPORTANT AS THE SCORE.  ITEMS SUCH AS MULTIPLE REPOSSESSIONS AND BANKRUPTCIES TEND TO RAISE BIGGER RED FLAGS, BUT IN MANY CASES WE JUST WANT TO UNDERSTAND THE CAUSE IF CREDIT IS SUBPAR.

 

Q: WHO PAYS UTILITIES?
A: TENANTS PAY PSEG BILLS FOR GAS AND ELECTRIC, AS WELL AS WATER AND SEWER.  KEEP IN MIND WE'VE SPENT A SIGNIFICANT AMOUNT OF MONEY ON ENERGY EFFICIENT ITEMS IN OUR HOMES WHICH SHOULD SIGNIFICANTLY REDUCE THOSE COSTS.  THERE MAY BE EXCEPTIONS ON SOME OF THE APARTMENTS, SO PLEASE FEEL FREE TO ASK.

Q: CAN I MAKE REPAIRS TO MY OWN HOUSE?
A: WE APPRECIATE YOUR DESIRE TO HELP MAKE IMPROVEMENTS OR FIX PROBLEMS.  SERVICE CALLS COST US TIME AND MONEY, SO THANK YOU FOR TRYING TO HELP OUT.  THAT SAID, OUR INSURANCE REQUIRES THAT CERTAIN REPAIRS BE DONE BY US, SO PLEASE SUBMIT VIA E-MAIL OR FAX THE PROPOSED CHANGES THAT YOU WISH TO MAKE, AND WE WILL DISCUSS.

Q: WHAT SHOULD I DO IF THERE IS AN EMERGENCY
A: IF THERE IS AN EMERGENCY THAT IS RELATED TO YOUR HOME (IE NOT A FIRE OR BURGLARY IN WHICH CASE CALL 911) SUCH AS A SIGNIFICANT LEAK, TOILET OVERFLOWING, NO HEAT IN THE WINTER, ETC, PLEASE CALL THE OFFICE NUMBER AND WE WILL TRY TO ACCOMMODATE.  IF YOU DON'T GET ANYONE, LEAVE A MESSAGE, BECAUSE OUR VM'S GO TO OUR EMAIL.  IN CASE OF A TRUE EMERGENCY WE WILL DO OUR BEST TO HAVE THE PROBLEM RESOLVED ASAP.

Q: WHAT SHOULD I DO IF I HAVE A PROBLEM THAT IS NOT AN EMERGENCY?
A: IF YOU HAVE A PROBLEM THAT IS NOT AN EMERGENCY, PLEASE EITHER ENTER THROUGH THE PORTAL, EMAIL, OR CALL THE OFFICE AND INFORM US.  PLEASE MAKE SURE THAT SOMEONE IS HOME AT THE TIME OF REPAIR.

Q: CAN I HAVE A PET?
A: ANY TYPICAL DOMESTICATED PETS ARE ALLOWED.  WITH THE EXCEPTION OF A LOW MAINTENANCE PET SUCH AS A GOLDFISH OR A GERBIL, PLEASE BE AWARE THAT WE CHARGE AN EXTRA $50 PER MONTH AS A RESULT OF THE ADDITIONAL WEAR AND TEAR.